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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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In Uganda, traditional community engagement events called ‘barazas’ have been adopted and adapted by CoST - the Infrastructure Transparency Initiative to promote meaningful participation and improve delivery. CoST Uganda initially began to use the events with a focus on infrastructure delivery in Wakiso District, outside Kampala to help to rebuild a broken relationship between residents and officials and rectify key issues on an infrastructure project.
Scottish Government commissioned research to explore public attitudes to agriculture, environment and rural priorities in Scotland, to develop replacements to the Common Agricultural Policy. The research involved a number of strands of data collection, with each element building on the other, and culminating in citizens' forums to develop a detailed understanding of public priorities. The research is being used by policymakers as a new Scottish Bill is in the process of being developed.
The National Open Data Portal is a single access point for all data produced by public institutions for the purpose of : - Complying with the provisions of the organic Law on access to information in its section on the proactive publication of public data in open format; - Promoting the reuse of public data to stimulate innovation and the creation of new value-added services aiming to enhance the economic growth; and - Strengthening the transparency and integrity of governmental activities.
GovTech Poland has developed world's first challenge based procurement model where the authors of the best idea receive a full implementation contract without the need for an additional cumbersome tender. With the goal of opening procurement to all creative individuals, the model covers the process from identification to implementation. A pilot run, tested in both central and local institutions has increased SME participation in procurement processes by an average of 1600% (in a sample of 250)…
Previous government-led safety inspection systems were not reflective of social needs and public interest in the foods and drugs that should be on the market. The new system allows people not only to make policy proposals but to actively participate in food and drug inspections as well. People are empowered to request inspection or examination of products when there is a growing public concern over the safety of the food or drug in question. The government will respond with an inspection or…
Converlens emerged from the Australian government’s 2017/18 Business Research and Innovation Initiative (BRII) "Digitally enabled community engagement in policy and programme design" challenge. The BRII challenge linked into OGP Australia’s first National Action Plan. Deploying artificial intelligence (AI) to provide a smart layer of qualitative natural-language processing techniques (NLP), Converlens assists people in government to excel at managing the submissions and communications…
The prolonged economic crisis in Europe has led to a growing feeling of alienation among citizens from the main decision-making centres. The co-creation research methodology for co-operative governance is an innovative approach to stakeholder engagement in which policymakers and researchers work as a team in dialogue spaces configured to address different territorial challenges. A participative, open and collaborative governance for the economic development of Gipuzkoa is therefore being built.
Citizens Connect is a civic tool that provides access to information and public services, to support effective service delivery by gathering feedback and highlighting issues which are of concern to Citizens to the relevant Government agency for timely resolution. The platform also serves as a portal for civic awareness, public service information, citizen reporting, inquiries, and advice. This initiative fosters accountability and transparency in public services.
The promotion of competition has been identified as one of the major challenges of the Public Procurement System in Colombia. Despite its importance, it was only in 2019 that a tool  allowing to effectively monitor the participation of the interested parties on the bidding processes was developed and implemented by the Colombian Procurement Agency. Thanks to this tool, participants are able to diagnose flaws, and make suggestions or requests for improvements.
In England, provision of and funding for adult social care has been subject to numerous reports, commissions and Government papers which have failed to produce agreement on how to tackle the urgent need for reform. Involve was commissioned by two UK Parliamentary Committees to run a citizens’ assembly – a representative sample of the English public – to inform their joint inquiry on the issue. It was the first time a UK Parliament has ever run a citizens' assembly to gather public views.
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