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An additional 395 case studies are available in the case study archive.

The $800B events industry is antiquated. Huge gaps exist between cities and events. EQ is a mobile platform that streamlines traffic, navigation, crowd control, and security in real time around crowded environments while collecting critical data and analytics. Vasta will soon unveil this next-generation suite of event and venue planning services and digital simulation platform. The EQ Platform was made for cities of any size; public safety; citizens/visitors; fans/non-fans; and for organizers.

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An Economic Reform Governance Model to reform design and delivery of citizen-and business-centric public services was introduced in 2016. Aim of the Model was to eliminate barriers, ensure transparency, develop digital public services and expand competitiveness through increasing engagement of civil society and businesses in the reform process. Implementing 136 reform initiatives by passing 55 legal acts enabled the government to create more favorable social-economic opportunities for citizens.

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This is an account of how managers became enthused and took responsibility for leading change and co-creating it with their staff within the Planning service. The approach they took was in stark contrast with their standard and legislative based thinking and obvious digital solutions. They incorporated new management behaviours and team working. Waste was dramatically cut, and the staff environment created a highly motivating culture. The impact of the customers needs was profound.

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The COVID-19 pandemic and lockdown measures led to an increase in gender-based violence worldwide. In this context, the Government of Chile and Argentina, in an international collaboration with Facebook, took on the challenge of creating a silent channel to provide emotional support and information to women who live with their aggressor. In Chile, the project was led by
the Ministry of Women and Gender Equality, and the Government (Innovation) Laboratory.

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The Global Councils on SDGs is a unique interdisciplinary network of decision makers from governments, international organizations, academia, and the private sector, who came together to share innovative practices and discuss the creative implementation of the SDGs at the national and global level. Based at the World Government Summit, the Councils aimed to work on creating new partnerships between countries, organizations, and sustainable development advocates for the implementation of SDGs.

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European Border regions face obstacles in diverse domains, hampering cross-border interactions and development. b-solutions provides an innovative way to support border regions in identifying the root causes of obstacles and devising solutions pathways in two ways:
i) how public support is provided: a legal expert working directly with the beneficiary on a obstacle (i.e. no red tape+cost effectiveness)
ii) on each different solutions (legal revision proposals; agreements; revised procedures)

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The imIN-hub aims to envision health services for the citizen of tomorrow. It focuses on developing and adapting towards innovation products, services and training in the areas of eHealth, ICT, Mobile, AI, and Robotics. The project aims to take targeted actions to achieve a digital health model closer to citizens at every stage of their life. The imIN-hub seeks to be the backbone of health innovation in Portugal while working on internal innovation of the national public health company (SPMS) alongside the community.

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With the introduction of 5G, global attention on electromagnetic field (EMF) safety has greatly increased. As such, the “IoT-based, unmanned remote EMF measuring equipment” has been developed steadily to measure EMF 24/7/365 while extending EMF measurement to the entire living environment. An “EMF monitoring system” has also been deployed to manage EMF in real time. In so doing, the system has contributed to the building of an EMF-free country while relieving public anxiety over EMF.

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The Innovation Barometer is the world’s first official statistics on Public Sector Innovation (PSI), now implemented in 5 countries, providing innovators and decision makers with systematic knowledge of what thousands of innovators 'actually do’. The barometer advances PSI as a tool for solving societal problems and is used in practice for: inspiring innovation work, policymaking, strategising, executive leadership development, teaching, research and consultancy services.

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The Investment and Development Agency of Latvia has developed a new communication platform with its audience - iNovuss, an open-air innovation festival that brings together multiple target groups and facilitates interaction between them, changing the perception of public service delivery. This festival allows to engage with the audience in a more cost effective way and mainly covers but is not limited to these topics - technology, innovation, tourism, education, research, exports and investments.

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