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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The number of traffic accidents resulting in human casualties have not shown any significant decrease in Estonia over the past ten years. While velocity is one of the factors to significantly increase the severity of the consequences, user-centric approaches also lead to the realisation that in Estonia speeding is a widely accepted social norm. An innovative approach was developed in order to test the effect of losing time, instead of money, as a potential measure to affect drivers’ behaviour.
This is an account of how managers became enthused and took responsibility for leading change and co-creating it with their staff within the Planning service. The approach they took was in stark contrast with their standard and legislative based thinking and obvious digital solutions. They incorporated new management behaviours and team working. Waste was dramatically cut, and the staff environment created a highly motivating culture. The impact of the customers needs was profound.
Electric Vehicle (EV) charging infrastructure - a vital component of London’s smart and green agenda - is being delivered by a wide range of public and private bodies across London (up to 50). As a result of the project, we developed a dashboard to join up the EV Charging infrastructure in London to enable a collective understanding of what is already in place, how it is being used, and to guide future installations.
- The growing disaffection of citizens with their institutions and politics in general makes collaboration and joint efforts more necessary than ever. - The governance model is open and collaborative. It facilitates dialogue and collaboration by generating open spaces for learning, innovation and experimentation for the joint work of organizations, people and cross-border administrations. - It addresses challenges, generates proposals and seeks solutions to public agenda problems.
Cities are confronted with complex problems which require collaboration across different levels and sectors of society. City Deals are issue-based partnerships for urban sustainable innovation between frontrunners in the public and private sector. Ministries, local and regional governments, and businesses working together to experiment and develop solutions for issues such as circular buildings, smart cities and shared electric mobility.
The West Africa Health Informatics Team (WAHIT), based at the West African Health Organization (WAHO), is a team of software developers and health information system experts that provide on-demand technical assistance to countries while building local capacity. Originally founded in the wake of the Ebola outbreak as a proof of concept to test innovative models for building local health informatics capacity, WAHIT evolved into a foundational component of WAHO’s leadership in health in the…
Governments have increasingly adopted remote work due to COVID19. So far, there has been no comparative assessment of how teleworking has affected the public sector. The People in Government Lab, together with an international team of researchers from 12 universities is running a study in Brazil, Colombia, Chile, and the United Kingdom to understand the organisational advantages of teleworking, and to evaluate how behavioural sciences can improve public employees’ wellbeing and performance
Berlin, London, New York and Paris have come together to share emerging innovation and test new approaches to support economic recovery. Through a digital collaboration platform, the initiative is supporting the launch of an open innovation competition to invite passionate people with great ideas to deploy solutions in local test-beds in each city. Innovators will co-develop pioneering solutions to shared COVID-19 challenges, alongside datasets and innovation assets from industry.
The Governments of Estonia and Finland are exchanging data across borders in an X-Road Trust Federation. The countries had already developed and implemented their own national data exchange layers based on the X-Road technology. The two instances now communicate with each other in the first international interoperability ecosystem of its kind, facilitating the real-time availability of information on population and businesses in the face of increasing trans-border economic activity.
Impact Canada is a whole-of-government effort that deploys outcomes-based policy and program approaches. It features a novel set of rules, processes, and supports to allow the Government of Canada to support innovative methods like challenges, pay-for-success funding, and behavioural insights, which previously faced significant barriers to adoption. Through these systems-level changes, the Government can now apply these approaches to produce better outcomes for citizens and create greater public
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