EAST is a framework and summary of the Behavioural Insights Team's knowledge of behavioural science, developed for busy policymakers. It is based around principles of making actions Easy, Attractive, Social and Timely (EAST) applied to a 4-step process: 1. Define the outcome, Understand the context, Build your intervention, and Test, learn, adapt.
It is a more simplified version of the publisher's prior MINDSPACE framework. The resource includes overall guidance and case studies.
BASIC (Behaviour, Analysis, Strategies, Intervention, and Change) is an overarching framework for applying behavioural insights to public policy from the beginning to the end of the policy cycle. It is built on five stages that guides the application of behavioural insights and is a repository of best practices, proof of concepts and methodological standards for behavioural insights practitioners and policymakers who have become interested in applying behavioural insights to public policy.
The document provides an overview of the rationale, applicability and key tenets of BASIC. It walks practitioners through the five BASIC sequential stages with examples, and presents detailed ethical guidelines to be considered at each stage.
The Policy Methods Toolbox is a repository of policy development methods that helps policy practitioners identify and select the right approach for their policy initiative.
It is organised into four themes:
Start Right: a light touch approach to making the best start in policy projects.
Behavioural insights: the study of human behaviour, often drawing upon the empirical research in fields including economics, psychology and sociology.
Design thinking: also known as human-centred design, co-design and participatory design.
Public participation: engaging individuals and groups in the process of policy design and development, including the provision of information, consultation, collaboration and participatory decision-making.
The publisher defines Open Policy Making as developing and delivering policy in a fast-paced and increasingly networked and digital world through collaborative approaches, new analytical techniques, and testing and iteratively improving policy.
The manual includes information about Open Policy Making in the United Kingdom government as well as tools, step-by-step guidance and techniques policy makers can use to create more open and user led policy.
Toolkit developed by the Australian central government, this resource offers 28 pieces of guidance, methods, or techniques for different stages of an organisational innovation lifecycle.
The resource includes an Innovation Diagnostic to get a snapshot on which phase of the innovation cycle an agency might need to focus on.
The Policy Quality Framework describes the key characteristics of quality policy advice, as well as the ‘enablers’ of great advice, like considering multiple perspectives, good commissioning, quality assurance processes and work planning.
It is one of three improvement frameworks co-designed for and by the policy community in New Zealand to help government agencies improve their policy quality and capability.
It includes several policy assessments for different stages of the policy cycle and describes some "acid tests" to evaluate the quality of policy.
This is a set of resources for designers who are approaching legal challenges with a creative, generative, human-centered approach. The toolbox provides guides, tools, and examples to help you scope & tackle these challenges with design. It includes a Legal Communication Design Toolbox, a Legal Design Pattern Library, and a Legal Product Typology. It covers policy prototyping, visual design, and data visualisation.
This resource is an introductory description of a paradigmatic shift in public policy-making from traditional methods to new, innovative approaches. This includes a whole-of-government approach, a refocus on the user, an embrace of complexity, pro-activeness, and collaboration. It describes 7 opportunity areas for innovation in the traditional policy-making process.
This EU Quality of Public Administration Toolbox aims to support, guide, encourage and inspire those who want to build public administrations that will create prosperous, fair and resilient societies. The Toolbox tries to help countries with addressing country-specific policy recommendations and with delivering successful strategies and operational programmes.
This resource provides advice as well as tools for those involved in the development and implementation of public administration reform and sector strategies. It guides users through each stage of the development, implementation, monitoring and overall management of strategies. It covers:
problem analysis; prioritisation of reform ambitions;
setting of objectives; definition of indicators (with baselines and targets); action planning and costing; implementation monitoring, reporting and evaluation; management and learning.
Evidence and Resource Library on Public Sector Reform which documents country experiences, good practices and challenges, shares a wide range of information on modalities /methodologies on peer learning, publicises original, empirical research when and where knowledge gaps are identified, and documents and disseminates stories of change. Hundreds of entries are tagged by problem type, theme, and keyword.
La Veeduria Distrital de Bogotá, por medio de su Laboratorio de Innovación Pública Distrital LABcapital, ha diseñado e implementado el primer Índice de Innovación Pública (IIP) para ciudades. El IIP fue diseñado en 2017 e implementado en noviembre de 2018 con 39 entidades públicas de Bogotá. Los resultados de la medición fueron socializados en julio de 2019.
Esa herramienta esta dividida en 4 componentes esenciales:
1. Capacidad Institucional
2. Procesos y prácticas
4. Gestión del conocimiento
El IIP es una herramienta fundamental para analizar el estado de la Innovación Pública de una entidad gubernamental. Así mismo, es un instrumento que busca definir una hoja de ruta para mejorar las acciones que una entidad pública desarrolla para potencializar su innovación.
Dentro de la información compartida sobre el IIP se encuentran:
• Los resultados de la medición del IIP: En este documento se encuentra el desglose de los componentes, variables, indicadores y valores del Índice; la información general sobre las cifras de innovación pública de Bogotá; y la clasificación de las entidades públicas distritales según el nivel de Innovación. Al final del documento de plantean algunas conclusiones.
• Bases conceptuales del IIP: En este documento se menciona la bibliografía consultada para la creación del Índice, así como la descripción de cada uno de sus componentes. Al final del documento se propone una primera versión del IIP
• Infografía sobre el proceso, resultados y buenas practicas: Breve resumen del proceso de diseño del índice; información relevante sobre la Innovación Pública en Bogotá; así como relación de algunas buenas prácticas de innovación pública identificadas las cuales han sido diseñadas, prototipadas, validadas e implementadas.
El IIP es un insumo clave para funcionarios públicos, así como académicos que busquen la generación de nuevos y mejorados indicadores y herramientas de medición, que permitan generar una primera línea base sobre el estado de la innovación en entidades públicas.
Por último, el objetivo fundamental de esta herramienta es promover y fomentar la Innovación Pública. En este sentido, el IIP busca que las entidades gubernamentales, así como los servidores públicos que conforman estas entidades, puedan: diseñar e implementar productos y servicios públicos mas costo-eficientes; con mejor calidad para los ciudadanos ;que promuevan la participación ciudadana, la rendición de cuentas y la transparencia ;generando así mejores resultados en la gestión pública y en la calidad de vida de la ciudadanía.
This resource is a series of tools to help clarify, plan, collect, and use data, information and evidence to evaluate an innovation as well as spread the learnings and results. It is intended to be used throughout a project to incorporate evaluative and intentional processes and feedback loops.
This web-based resource was designed to build an understanding of how adopting an experimental approach can be used to make policies more effective. It focuses on designing and delivering trials. It includes interactive guidance to determine which type of trial is appropriate.
This resource describes open government good practices and presents them to encourage further adoption and innovation. The publisher's goal is to help government reformers and civil society partners in improving the quality and output of co-creation processes across the Open Government Partnership (OGP). The resource was created to aid OGP partners but is applicable to others interested in open government.
The Toolkit contains content organised in a Question & Answer format, a matrix of participation and co-creation standards, and a map of 100 case studies from 39 countries.
The Better Government Toolkit provides resources to build a better government through innovation. It focuses on four areas/verticals: Build a 21st Century Culture and Workforce, Improve Government Services Delivery, Solve Complex Problems, Collaborate with Innovators. It includes case studies within the United States Government. Each tool includes approach, actions and considerations, glossary of terms, related policies, and related resources.
The Privy Council Office's Impact and Innovation Unit’s (IIU) developed this guidance for impact measurement, in support of its work under Impact Canada. This resource provides an introduction to the topic, as well as a reference for those involved in the design, delivery, procurement or appraisal of impact measurement strategies in Canada and beyond. It provides descriptions and considerations of different ways of measuring impact versus traditional methods.
It includes the reasoning for measuring impact, threats to validity of impact evaluation, a matrix for evidence, descriptions and guidance on methods, including Randomized Control Trials and quasi-experimental approaches.
The resource is available in English and French.
The National Centre for Public Sector Innovation in Denmark has developed this guide to help public sector workplaces share their own innovations and reuse others. It is relevant for anyone who wants to collaborate on spreading an innovation from one context to another. The guide consists of six steps with recommended actions to take and associated tools that help structure the dialogue throughout the process.
This tool is a condensed version of the Agile Evalution kit. It contains the key graphs and principles, including the Argentinian government's model on the lifecycle of innovation (Planificacion, Monitoreo, Evaluacion), theory of chain explanation, proposed learning modules, a Logic Model matrix of indicators, and several lists of evaluation questions.
Innovate to Save was launched in February 2017 with funding from Welsh Government. The programme blends grant funding to undertake a Research and Development phase, incorporating prototyping and piloting of the organisations' ideas, followed by the opportunity to apply for an interest-free loan on negotiable terms to implement the project at scale during an implementation phase.
Repayable finance is a tool that governments can use to support innovation in public services - allowing governments to benefit from the success of innovation, and reinvest money on a regular basis in new innovations.
This guide aims to be a practical and informative tool that helps public service organisations- although most likely local and national governments - to stimulate innovation within a challenging context. Informed by experience, it aims to guide teams through the process of planning, developing and implementing a programme of blended finance for innovation.
The Government Innovators Network is a collection of ideas and examples of government innovation for policymakers, policy advisors, and practitioners. It contains news, articles, reports, descriptions of award-winning innovative programs, and events as well as online communities of practice. The publisher's goal is to stimulate new ideas and bring people and ideas together around innovations in government for the purpose of stimulating discourse on the principles and practices of innovation and democracy.
Registration is required to access full content and community features.
This guidance contains 13 implementation plans laying out practical ways to address corruption. It is divided into 6 issue areas, each with an overview of the problem as well as solutions. The plans emerged from “Smarter Crowdsourcing Anti-Corruption” (2017). The Smarter Crowdsourcing method is an agile process, which begins with problem definition followed by online sourcing of global expertise to surface innovative ideas and then turns them into practical implementation plans. This guidance includes case studies of this process in practice.
This is a knowledge base containing existing societal and public sector needs, emerging trends, methods, tools, technologies and applications. They are filterable by asset type, need, and type of trend.
Uno de los ejes fundamentales para el mejoramiento de la Gestión Pública es la evaluación de Políticas, Planes, Proyectos que se desarrollan en el sector público.
En ese sentido, el Laboratorio de Innovación Pública de la Veeduria Distrital de Bogotá (LABcapital) ha diseñado un Portafolio de Instrumentos Innovadores para evaluar Políticas Públicas, como un insumo fundamental para servidores públicos encargados de diseñar e implementar evaluaciones en el sector público.
Este compendio de modelos y herramientas innovadoras tiene como objetivos: a) generar procesos de evaluación más inclusivos y colaborativos, b) promover costo-eficiencia, c) promover un monitoreo constante, para lo cual se puedan tomar acciones correctivas de manera más frecuente, d) prevenir el sesgo de información dejando de un lado las preferencias personales, y e) desarrollar procesos mucho más transparentes y responsables, incrementando el acceso de los ciudadanos y servidores públicos a esta valiosa información, promoviendo control preventivo y social.
El lector podrá encontrar información sobre modelos y herramientas innovadoras (aplicados a la evaluación de políticas públicas) tales como: Crowdsourcing, Micro-Narrativas, Community Score-Card, Netnografía, Experimentos y Juegos Económicos, Infraestructura Inteligente, entre otros.
The Design for Policy toolkit PROMPT is targeted toward policymakers who wish to identify where design can add value to the policy cycle process by enhancing user and citizen participation. The majority of the design tools included in the resource are common qualitative research and design methods and follow a gradual shift in emphasis from data-centred policy to people-powered policy, according to the publishers.
PROMPT has been collaboratively developed by PDR - International Design and Research Centre in co-design workshops involving civil servants from the UK, Europe and around the world. The resource includes a series of curated tools as well as objectives and instructions for their use.