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This playbook defines smart cities through human experiences, including 3 "mindsets" (lenses to understand) and 6 "plays" (ways to start). Originally developed for the City of Calgary, Canada, it offers ways to document, prioritize and advocate for individual human experiences at the nexus of networked technology, data and urbanism. It promotes embracing complexity and designing responsive systems, policies and governance around people for people-centered smart cities. Both PDF and slide deck are available.

Hero HERO:
Editable source files available

About this resource

Type

Playbook

Country/Territory

Canada

Date Published

2018

License

Unknown

Formats

Editable document

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