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The U.S. Public Participation Playbook is a resource for government managers to evaluate and build better services through public participation using best practices and performance metrics.
Based on discussions with US Federal Government managers and stakeholders, the publishers identified five main categories that should be addressed in all programs, whether digital or offline. Within each category they identified 12 unifying plays to start with, each including a checklist to consider, resources and training. They also provide suggested performance metrics for each main category.

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Editable source files available

Publisher

United States Government

Discipline or practice

Open Government

About this resource

Type

Playbook

Country/Territory

United States

Date Published

License

18F Open Domain

Formats

Web-based resource

Code repository

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